Privacy Policy
Mastermind Alliance Ltd · vincenthovorka.com
At Mastermind Alliance Ltd we are committed to maintaining the trust and confidence of our visitors to our website. We are not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. This Privacy Policy provides detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others, and how we keep it secure.
1. Personal Data We Collect from You
Personal information collected, processed, stored, and transferred may include:
Identity Data — your full name, previous names, date of birth, gender, marital status.
Contact Data — home address, email address and telephone numbers.
Technical Data — including internet protocol (IP) address, browser type and version and other technology on the devices used to access our websites.
Profile and Usage Data — including feedback and survey responses, and how you use our website and services.
Marketing and Communications Data — preferences in receiving marketing from us and communication preferences.
Special Category Data — information relevant to your health may be collected where it is identified or disclosed by you to the company. We will only record any such data where it is relevant and limited to what is necessary to provide our services, and with your explicit and informed consent.
2. How Is Personal Data Collected?
Direct contact by phone (all calls are recorded), email, SMS, webchat, and post.
Automated technologies or interactions with our website, by using the web enquiry form or social media.
Third parties or publicly available sources.
3. Lawful Basis for How We Use Your Personal Data
We will collect information from you in relation to the services provided and rely on the following lawful basis for processing:
Consent — We will always seek your consent to process certain types of information where we are legally required to do so. We request consent to provide you with an ongoing service and to keep you informed of other products and services from Mastermind Alliance Ltd that may be of interest to you.
Legitimate Interest — Mastermind Alliance Ltd may provide individuals' personal contact details to mailing and fulfilment houses and telephone agencies, supplied from our own secure database.
Contract & Legitimate Interest — To manage our relationship with you and inform you of changes to our products and services.
Legal Obligation & Legitimate Interest — To handle enquiries, complaints, and your requests to exercise your rights.
Legitimate Interests — We may process your personal data for the purposes of our own legitimate interests, for example: to comply with our legal obligations; develop and improve our products and services; deliver relevant website and advertisement content; administer and protect our business and website; measure the effectiveness of advertising; and use data analytics to improve our website, products and marketing.
4. Your Right to Withdraw Consent
You may advise us at any time should you no longer wish us to use your data.
5. Third Parties We Collect Information from or Share with
External suppliers such as payment processors we use to process payments.
Legal obligations — to co-operate with law enforcement, legal proceedings, or regulatory authorities.
Changes of ownership — if we sell, transfer or merge parts of our business, personal data relevant to that part of the business will be transferred to the new owner and will continue to be used under the terms of this policy.
Software systems — we use third party software including cloud-based storage. All software suppliers store data in the UK and are subject to UK Data Protection Regulations.
6. Sharing Your Information
The sharing of your information does not entitle such third parties to send you marketing or promotional messages. It is shared solely for the purpose of ensuring we can adequately fulfil our responsibilities to you. We recommend you also read their Privacy Notice, available on their own websites.
7. How Long Will We Keep Your Information?
We only retain your personal data for as long as is necessary and depends on the purpose for which we use it, our obligations, and your actions. We will retain and process your personal information based on our statutory and legal obligations, our regulatory requirements, and our legitimate business interests. We may continue to use anonymised data for data analysis, profiling, and research purposes.
8. Data Security
We store data on secure servers so that it can only be viewed by authorised personnel. We do our best to protect your personal data, but we cannot guarantee the security of data you transmit to us — any transmission is at your own risk. Once received, we will use strict procedures and security features to prevent unauthorised access, loss, or damage. We only process your information within the UK. We have procedures to deal with any suspected personal data breach and will notify you and any applicable regulator where legally required to do so.
9. Your Rights in Relation to Your Information
Right of access — receive a copy of the personal data we hold about you and check that we are lawfully processing it.
Right to correction — have any incomplete or inaccurate data corrected.
Right to erasure — ask us to delete personal data where there is no reason for us to continue processing it.
Right to object — object to processing based on legitimate interest, or where we are processing your personal data for direct marketing purposes.
Right to restrict processing — ask us to suspend processing of your personal data in certain scenarios.
Right to data portability — receive your personal data in a structured, commonly used, machine-readable format.
Right to withdraw consent — withdraw consent at any time where we are relying on consent to process your personal data. This will not affect the lawfulness of any processing carried out before withdrawal.
10. Website & Website Links
We use services such as Google Analytics to track how visitors use our website and to improve the user experience. Reports produced do not identify individuals. Our website may include links to third-party websites, plug-ins, and applications. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
11. Cookie Policy
When using our websites, you can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the websites may become inaccessible or not function properly.
12. Marketing
You have the choice to opt-in to receive general news, updates, and information on products and services offered by us. We will obtain explicit consent either verbally, via our website, by email, or by completion of a consent form. Marketing may include emails, SMS, telephone calls and postal marketing. You may update your preferences or withdraw your consent at any time by emailing
team@vincenthovorka.com or by clicking the relevant link in email communications. We will never sell your information to third parties.
13. How to Contact Us
If you have any questions or complaints relating to how we use your personal data, or if you wish to exercise any of your rights, please contact:
Compliance Team, Mastermind Alliance Ltd
2 Prospect Terrace, New Brancepeth, Durham, England, DH7 7EJ
team@vincenthovorka.com
14. Response Time
We shall reply as soon as possible and, depending on the complexity of the request, aim to fulfil your request no later than one month from receiving it. If we need additional time, we will tell you and give you the reasons why.
15. Changes to Our Privacy Policy
It may be necessary to update this privacy policy to meet legal, regulatory, and commercial requirements. Please visit this page from time to time and take note of any changes. Any personal data collected prior to any change will not be affected by the change without your permission.